What personal information do I collect?
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Name
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Mailing or street address
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Email address.
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Telephone number and other contact details.
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Age or date of birth.
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Credit card information.
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Details of the service I have provided to you or that you have enquired about, including any additional information necessary to deliver the services and respond to your enquiries.
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Any additional information relating to you that you provide to me directly through my website or accounts from which you permit me to collect information.
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Information you provide to me through customer surveys; or
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Any other personal information that may be required in order to facilitate your dealings with me.
How do I collect personal information?
I may collect these types of personal information either directly from you, or from third parties. I may collect this information when you:
- Register on my website.
- Communicate with me through correspondence, chats, email, or when you share information with me from other social applications, services or websites.
- Interact with my site and services
Why do I collect, use and disclose personal information?
I may collect, hold, use and disclose your personal information to:
- Enable you to access and use my website and services.
- Send you information requested by you.
- Send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, my business partners that I think you may find interesting.
To whom do I disclose your personal information?
I may disclose personal information for the purposes described in this Privacy Policy to:
- Professional practitioners.
- Payment systems operators (eg merchants receiving card payments).
- Specific third parties authorised by you to receive information held by me; and/or.
- Other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
Using my website and cookies
I may collect personal information about you when you use and access my website.
While I do not use browsing information to identify you personally, I may record certain information about your use of my website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
I will handle any personal information collected in the same way that I handle all other personal information as described in this Privacy Policy.
Security
I may hold your personal information in either electronic or hard copy form. I take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and I use several physical, administrative, personnel and technical measures to protect your personal information. However, I cannot guarantee the security of your personal information.
Links
My website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, I am not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from my Privacy Policy, so I encourage individuals to read them before using those websites.
Accessing or correcting your personal information
You can access the personal information I hold about you by contacting me. Sometimes, I may not be able to provide you with access to all your personal information and, where this is the case, I will tell you why. I may also need to verify your identity when you request your personal information.
If you think that any personal information I hold about you is inaccurate, please contact me and I will take reasonable steps to ensure that it is corrected.
Making a complaint
If you think I have breached the Privacy Act, or you wish to make a complaint about the way I have handled your personal information, you can contact me via email or mobile phone provided on my website. Please include your name, email address and/or telephone number and clearly describe your complaint.